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Management Skills Training

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In this Management Skills Training course, you will learn the fundamental management skills and leadership competencies, including how to: 

Motivate and empower your teammates with passion 
Facilitate effective communication 
Delegate tasks clearly 
Develop a proactive customer-focused approach  
Enhance your leadership abilities through emotional intelligence 
Management Skills Training Delivery Methods



Management Skills Training Course Benefits

Apply core management behaviors and techniques to deliver optimal results

Enhance leadership ability by developing emotional intelligence

Communicate with, motivate, and empower your team

Delegate work to individuals and teams

Develop a management vision for success

Continue learning and face new challenges with after-course one-on-one instructor coaching

Management Skills Training Outline
Module 1: Setting the Stage for Great Management

In this module, you will learn how to:

Define customer success 
Establish a sense of direction based on customer and organizational vision 
Adopt a continuous improvement mindset 
Empower people for high performance 
Identify stakeholder needs 
Map the stakeholder environment 
Identify mutual and conflicting expectations 
Establish success criteria for your team 
Module 2: Applying a Model for Management Excellence
Module 3: Managing with Emotional Intelligence (EI)
Module 4: Motivating Individuals for Performance
Module 5: The Art of Delegation
Module 6: Achieving Goals Through People
Module 7: A Proactive Approach to Managing Performance
Module 8: Finding and Applying Your Management Style

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