Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
Dynamics
This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.
Basic understanding of Dynamics 365 features, functionality, and navigation.
Exam MB-240: Microsoft Dynamics 365 Field Service
Microsoft Dynamics 365 Field Service Training (MB-240) Delivery Methods
Microsoft Official Course content
Microsoft Dynamics 365 Field Service Training (MB-240) Course Benefits
Identify the key components involved in Field Service Implementations.Define the products and services that will be delivered to customers.Determine which pricing options to use in specific scenarios.Determine which resources are required.
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