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ITIL® 4 Leader: Digital and IT Strategy Training

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ITIL® 4 Leader: Digital and IT Strategy Training is the final module to launch from the ITIL 4 certification scheme and completes the ITIL 4 Strategic Leader designation. ITIL 4 Leader: Digital and IT Strategy adds a new perspective to the ITIL 4 guidance and elevates the discussion around ITIL concepts to an organizational strategy level.

The module enables IT and digital leaders to influence and drive strategic business decisions, by helping them to:

Create an appropriate digital strategy aligned to the wider business goals.
Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes, and even repurposing entire business models.
Explore the use of the ITIL 4 framework to support organizations on their digital transformation journey, addressing service management challenges and utilizing a new technology.

The course prepares you for the ITIL 4 Leader: Digital and IT Strategy exam.

ITIL® 4 Leader: DITS Training Delivery Methods

In-Person

Online

ITIL® 4 Leader: DITS Training Course Benefits
Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activitiesUnderstand why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy that they will need to master as they make these changesRelate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technologyUnderstand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technologyUnderstand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellenceUnderstand the risks and opportunities of Digital and IT StrategyUnderstand the steps and techniques involved in defining and advocating for a Digital and IT StrategyUnderstand how to implement a Digital and IT Strategy

Continue learning and face new challenges with after-course one-on-one instructor coaching

ITIL® 4 Leader: DITS Training Outline
Important course and Certification Information

Prerequisites

To take this module, candidates must hold either:

ITIL 4 Foundation Certification

OR

Managing Professional Certificate

AND

Candidates must be able to demonstrate that they have a minimum of three year’s managerial experience.

Course Materials

You will have access to the following ITIL ebook on Day 1 of your course by logging into your PeopleCert account:

ITIL 4®: Digital & IT Strategy Manual

Who should attend this course?

This module is for IT and business directors, heads of departments, aspiring C-Suite professionals, and other senior business leaders across the organization who are looking for guidance that will help them:

Craft a digital vision.
Develop a cross-organizational digital strategy.
Strategically manage risk.
Drive organizational change.
Survive and thrive in a VUCA environment.

Exam Information

Wouldn’t you like to sit your exam knowing that you could have another shot if the outcome is not what you expected? With 4thdacad, now you can! This 4thdacad training course features the Take2 re-sit exam option. In the case of an unsuccessful result, you can retake the exam within six months of your first try.

Module 1: Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities
Module 2: Understand why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy that they will need to master as they make these changes
Module 3: Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology
Module 4: Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Module 5: Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence
Module 6: Understand the risks and opportunities of Digital and IT Strategy
Module 7: Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Module 8: Understand how to implement a Digital and IT Strategy

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