In this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practices, and solve business problems in an IT environment. You learn to take on the role of the trusted IT adviser who can align the needs of the business with IT services.
Two years of work experience in IT or business
Business Relationship Management (BRM) Training: Aligning IT & the Business Delivery Methods
After-course instructor coaching benefit
4thdacad end-of-course exam included
Business Relationship Management (BRM) Training: Aligning IT & the Business Course Benefits
Build a strong alignment between IT and the businessPlan a strategy that positions you as a trusted IT advisor to key stakeholdersChoose IT projects that build trust and alignmentArticulate IT solutions that meet business needsDifferentiate your internal IT services for competitive solutions
Business Relationship Management (BRM) Course Outline
Overview of Relationship Management
Why organizations need successful relationships between IT and the business
Balancing the needs of IT and the business
Effectively aligning IT investments and business goals
Principles for Aligning IT and the Business
Determining the Current State of IT
Building the Trusted Relationship
Facilitating Actionable IT Solutions
Winning Competitive IT Projects
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