Key Features of This ITIL 4 Foundation Express Training:
- ITIL 4 Foundation exam included (exam voucher provided)
- After-course instructor coaching benefit
- Practice exams, prep questions, and additional resources included
You Will Learn How To:
- Prepare for and pass the ITIL 4 Foundation certification exam
- Identify opportunities to develop IT practices using ITIL guidelines
- Interact with IT teams using ITIL 4 terminology and concepts
- Explore the service value chain, and IT service management practices
- Recognize the importance of IT and business integration
ITIL 4 Foundation Express Course Information
ITIL v3 experience is required. ITIL v3 Certifications strongly encouraged for this 2-day express course format.
Before your event, you will be sent an email with the official ITIL Foundation Certificate syllabus, which you should read. You are encouraged to read the syllabus references in the the ITIL Foundation – ITIL 4 Edition prior to your course. The book will be provided in electronic format.