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Communication Skills Training

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Are you or your teammates struggling to effectively communicate with coworkers, partners, or clients from different professional backgrounds?

In this Communication Skills Training course, you will learn the basics of communication in the workplace and beyond that will help you improve your professional relationships.

Communication Skills Training Delivery Methods

In-Person

Online

Communication Skills Training Benefits

Learn how to communicate requirements, feedback, and results in the workplace

Overcome cultural, language, and knowledge barriers

Experience professional growth through assertive communication

Continue learning and face new challenges with after-course one-on-one instructor coaching

Communication Skills Training Outline
Module 1: Building A Foundation

In this module, you will learn how to:  

Harness the power of simple, concise, and direct language 
Adopt clarity, consistency, timeliness, and additional communication principles in your day-to-day workplace interactions 
Identify the key steps of the communication process, from developing and explaining an idea to providing or receiving feedback 
Module 2: Setting Clear Communication Goals
Module 3: Avoiding Communication Breakdowns
Module 4: Translating Across Communication Styles
Module 5: Listening for Improved Understanding
Module 6: Achieving Genuine Communication
Module 7: Communicating Across Cultures and Identities
Module 8: Working Constructively with Emotions

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