Professional Services Professional: Personal Athlete Training
Achieve your Professional Services Athlete Foundation Certification in this training course by gaining the skills and competencies that will help you approach your work in the most effective way possible. As a professional services athlete, you develop relationship skills that lead to more effective personal interactions, and embody the habits of highly effective people to become a productivity ninja.
The following books are provided for pre-course reading: How to be a Productivity Ninja : Worry Less, Achieve More and Love What You Do, How to Win Friends and Influence People in the Digital Age, and The 7 Habits of Highly Effective People
Professional Services Professional: Personal Athlete Training Delivery Methods
After-course instructor coaching benefit
4thdacad end-of-course exam included
Professional Services Professional: Personal Athlete Training Course Benefits
Prepare for and pass the PS Professional Athlete Certification examRecognize the essentials of engagement and how to make a lasting impressionMerit and maintain trustEmphasize the habits of highly effective peopleBecome a productivity ninja
Personal Athlete Training Outline
Interpersonal and Influencing Skills
Essentials of engagement
Burying boomerangs, being mindful not to criticize, condemn or complain
Getting to know people well enough to affirm what really matters to them
Connecting with core desires in order to find out what people truly want
Lasting impressions
Becoming genuinely interested in other people rather than trying to get people interested in you
Smiling and using people’s names to create rapport and memorable encounters
Listening in order to demonstrate that you understand what matters to others
Merit and maintaining trust
Seeking collaboration rather than personal victories by never saying ‘you’re wrong’
Sharing your journey and surrendering the credit to others
Beginning all interactions with a warm smile and firm handshake, and using creativity to replicate it in electronic and written media
Planning, Preparation & Prioritization
Effective Time Management