In this Management Skills Training course, you will learn the fundamental management skills and leadership competencies, including how to:
Motivate and empower your teammates with passion
Facilitate effective communication
Delegate tasks clearly
Develop a proactive customer-focused approach
Enhance your leadership abilities through emotional intelligence
Management Skills Training Delivery Methods
In-Person
Online
Management Skills Training Course Benefits
Apply core management behaviors and techniques to deliver optimal results
Enhance leadership ability by developing emotional intelligence
Communicate with, motivate, and empower your team
Delegate work to individuals and teams
Develop a management vision for success
Continue learning and face new challenges with after-course one-on-one instructor coaching
Management Skills Training Outline
Module 1: Setting the Stage for Great Management
In this module, you will learn how to:
Define customer success
Establish a sense of direction based on customer and organizational vision
Adopt a continuous improvement mindset
Empower people for high performance
Identify stakeholder needs
Map the stakeholder environment
Identify mutual and conflicting expectations
Establish success criteria for your team
Module 2: Applying a Model for Management Excellence
Module 3: Managing with Emotional Intelligence (EI)
Module 4: Motivating Individuals for Performance
Module 5: The Art of Delegation
Module 6: Achieving Goals Through People
Module 7: A Proactive Approach to Managing Performance
Module 8: Finding and Applying Your Management Style
العربية